Bank Burgenland/Austria

Does this bank work with Zuper?
I tried logging in, as I found the bank, but it always gives me an error.
Can you look into this?

I have to insert a bank number (Verfügernummer) which is 8 symbols, but my bank number is only 7 symbols maybe that is the problem?
Also it says to enter a pin consisting only of numbers, I have a pin to log in my bank which is symbols/letters and numbers and one to only access the app which is only numbers but I guess that is not the one needed.
Otherwise I have no pin, but also when i said “if you have no pin add a random number like 000” it did not work. I also clicked on “save pin”.

Can you help me?
Thanks
Sophie

Hello @Sophie,

thank you for getting in touch and welcome to our Community Forum!

I have forwarded your case to the team and hope to have a suitable solution ready as soon as possible. In the meantime, I thank you for your patience!

Please let me know if you have further questions or suggestions for me.

Best regards,
Elisabeth from the Zuper Team

Hello @Sophie,

Please apologize for this inconvenience, we hope to find a solution for you as soon as possible.
To investigate your case further we need some more Infos from you.
Can you please write a personal message with the email address you’re registered at Zuper?
You can send me a message directly via our community forum or to our support team feedback@getzuper.com.

Have an amazing day,
Elisabeth