welcome to our Zuper Community Forum and thank you for your question!
Sorry for the inconvenience.
This looks like a bug. Can you please write me a personal message with the email address you’re registered at Zuper so we can investigate your case further and see what’s actually going on there.
Elisabeth from the Zuper team
thank you for getting in touch!
Good news: This bug has been fixed and everything should work fine. Please try to connect your Sparkasse account again and let me know if everything worked for you.
Please also let me know if you have further questions or suggestions.