Hi I like the app but if you really want to compete with big banks you need to give people the ability to download their bank statements. This is basic documentation that you should be able to provide. Is there a reason why this isn’t available yet?
Hi @jac8998, thank you for your message!
When you say that you need a ‘bank statement’, are you referring to an export of your transactions? If that’s the case, you may want to keep an eye out for future updates on this other thread. On the other hand, if you need an actual bank statement, that’s a different story. Bank statements are official documents provided by financial institutions to accounts holders that are often used as proof of address for various types of applications, utility contracts etc. Since at this point in time we don’t do any address verification as part of our sign-up process, that is something we cannot provide unfortunately. You will need to reach out to your bank and I’m sure they will be able to assist you.
Thank you again for reaching out to us and good luck!